Terms and Conditions

  • Room bookings are subject to availability.
  • When booking with a gift voucher, reservations cannot be made online. Please contact Novotel Sydney on Darling Harbour on (02) 9934 0000 and quote your voucher number when enquiring.
  • Gift vouchers are valid for accommodation charges only.
  • The voucher number must be quoted when making a reservation, and the voucher must be presented at check-in.
  • Vouchers are valid for 36 months from the date of purchase.
  • Vouchers are non-refundable and cannot be exchanged, either in full or in part, for cash.
  • Vouchers must be redeemed in one stay. Any unused credit will be forfeited.
  • Vouchers cannot be redeemed after the expiry date.
  • Lost, stolen or destroyed vouchers will not be reissued.
  • These terms and conditions are governed by the laws of Australia.